Terms and Conditions for Shoppers

Terms and Conditions for Shoppers

Last Updated: 23 JAN 2025

Last Updated: 23 JAN 2025

GTC SHOPPERS

GTC SHOPPERS

GTC SHOPPERS

Thank you for using RetailGPT. These Terms and conditions of Service (the "Terms") are intended to make you aware of legal rights and responsibilities with respect to your access to and use of the RetailGPT and any related mobile or software applications ("RetailGPT Platform") including but not limited to delivery of products via the Platform whether existing now or in the future that link to the Terms (collectively, the "Services").

Thank you for using RetailGPT. These Terms and conditions of Service (the "Terms") are intended to make you aware of legal rights and responsibilities with respect to your access to and use of the RetailGPT and any related mobile or software applications ("RetailGPT Platform") including but not limited to delivery of products via the Platform whether existing now or in the future that link to the Terms (collectively, the "Services").

Thank you for using RetailGPT. These Terms and conditions of Service (the "Terms") are intended to make you aware of legal rights and responsibilities with respect to your access to and use of the RetailGPT and any related mobile or software applications ("RetailGPT Platform") including but not limited to delivery of products via the Platform whether existing now or in the future that link to the Terms (collectively, the "Services").

1. General:

1. General:

1. General:

  1. RetailGPT (hereinafter referred to as “RetailGPT”) is developed and operated by Pathfinder [insert Pathfinder entity name] (hereinafter referred to as “Company“).

  2. By installing, downloading, accessing, and using RetailGPT, you agree to be unconditionally bound by these terms & conditions [hereinafter referred to as the Terms], including the supplementary agreements or policies referred herein. We recommend that you read these Terms prior to using RetailGPT and thereafter regularly review any changes and you are responsible for doing so. If you do not accept these Terms, you must immediately stop using RetailGPT and access to RetailGPT may be denied. Be sure to review them periodically to stay informed of any updates.

  3. You must be at least 18 years old and legally capable of entering into a binding contract to access or use RetailGPT.

  4. The Company reserves the right, at its sole discretion, to change, modify, add, or remove portions of this policy at any time.

  5. The terms are effective from the date of acceptance or access, whichever is earlier.

  1. RetailGPT (hereinafter referred to as “RetailGPT”) is developed and operated by Pathfinder [insert Pathfinder entity name] (hereinafter referred to as “Company“).

  2. By installing, downloading, accessing, and using RetailGPT, you agree to be unconditionally bound by these terms & conditions [hereinafter referred to as the Terms], including the supplementary agreements or policies referred herein. We recommend that you read these Terms prior to using RetailGPT and thereafter regularly review any changes and you are responsible for doing so. If you do not accept these Terms, you must immediately stop using RetailGPT and access to RetailGPT may be denied. Be sure to review them periodically to stay informed of any updates.

  3. You must be at least 18 years old and legally capable of entering into a binding contract to access or use RetailGPT.

  4. The Company reserves the right, at its sole discretion, to change, modify, add, or remove portions of this policy at any time.

  5. The terms are effective from the date of acceptance or access, whichever is earlier.

  1. RetailGPT (hereinafter referred to as “RetailGPT”) is developed and operated by Pathfinder [insert Pathfinder entity name] (hereinafter referred to as “Company“).

  2. By installing, downloading, accessing, and using RetailGPT, you agree to be unconditionally bound by these terms & conditions [hereinafter referred to as the Terms], including the supplementary agreements or policies referred herein. We recommend that you read these Terms prior to using RetailGPT and thereafter regularly review any changes and you are responsible for doing so. If you do not accept these Terms, you must immediately stop using RetailGPT and access to RetailGPT may be denied. Be sure to review them periodically to stay informed of any updates.

  3. You must be at least 18 years old and legally capable of entering into a binding contract to access or use RetailGPT.

  4. The Company reserves the right, at its sole discretion, to change, modify, add, or remove portions of this policy at any time.

  5. The terms are effective from the date of acceptance or access, whichever is earlier.

2. Definitions:

2. Definitions:

2. Definitions:

In these Terms, references to:

In these Terms, references to:

In these Terms, references to:

  1. "Content" shall mean and include reviews, images, photos, audio, video, location data, nearby places, and all other forms of information or data.

  2. “Delivery Service Partner” refers to independent third parties, who are onboarded onto the RetailGPT ecosystem platforms, exclusively developed by the Company, to assist the Retailers in the Delivery of services.

  3. “Payment Gateway Partner” refers to independent third-party service providers facilitating secure online payment transactions for purchases made by Shoppers.

  4. Retailers” refers to businesses registered with RetailGPT to offer their products or services for sale to Shoppers.

  5. “RetailGPT” refers to the platform developed and operated by Pathfinder, enabling Shoppers to browse, purchase, and interact with products or services offered by Retailers.

  6. “RetailGPT Ecosystem” refers to the RetailGPT platform and any external applications, modules, or services integrated into the platform. This includes third-party tools, Delivery Management Platforms, integrated into the platform and also includes Ecosystem Partners enrolled on RetailGPT platform such as Delivery Service Partners and Payment Gateway Partners, all collectively functioning to enhance retailer operations.

  7. “Services” refers to the services offered by RetailGPT as set out in Clause 3 of this Terms. The reference to “Service” shall also include references to any features, facilities or tools added to the Services in the future and such additions will also be subject to these Terms.

  8. “Shoppers” refers to individuals using RetailGPT to explore, purchase, and engage with products or services offered by Retailers.

  9. “we”, “us”, “our”, and “RetailGPT”, refers to the RetailGPT platform and the contracting Pathfinder entity.

  10. “You”, “User” refers to the Shopper accessing or using RetailGPT’s platform and services.

  1. "Content" shall mean and include reviews, images, photos, audio, video, location data, nearby places, and all other forms of information or data.

  2. “Delivery Service Partner” refers to independent third parties, who are onboarded onto the RetailGPT ecosystem platforms, exclusively developed by the Company, to assist the Retailers in the Delivery of services.

  3. “Payment Gateway Partner” refers to independent third-party service providers facilitating secure online payment transactions for purchases made by Shoppers.

  4. Retailers” refers to businesses registered with RetailGPT to offer their products or services for sale to Shoppers.

  5. “RetailGPT” refers to the platform developed and operated by Pathfinder, enabling Shoppers to browse, purchase, and interact with products or services offered by Retailers.

  6. “RetailGPT Ecosystem” refers to the RetailGPT platform and any external applications, modules, or services integrated into the platform. This includes third-party tools, Delivery Management Platforms, integrated into the platform and also includes Ecosystem Partners enrolled on RetailGPT platform such as Delivery Service Partners and Payment Gateway Partners, all collectively functioning to enhance retailer operations.

  7. “Services” refers to the services offered by RetailGPT as set out in Clause 3 of this Terms. The reference to “Service” shall also include references to any features, facilities or tools added to the Services in the future and such additions will also be subject to these Terms.

  8. “Shoppers” refers to individuals using RetailGPT to explore, purchase, and engage with products or services offered by Retailers.

  9. “we”, “us”, “our”, and “RetailGPT”, refers to the RetailGPT platform and the contracting Pathfinder entity.

  10. “You”, “User” refers to the Shopper accessing or using RetailGPT’s platform and services.

  1. "Content" shall mean and include reviews, images, photos, audio, video, location data, nearby places, and all other forms of information or data.

  2. “Delivery Service Partner” refers to independent third parties, who are onboarded onto the RetailGPT ecosystem platforms, exclusively developed by the Company, to assist the Retailers in the Delivery of services.

  3. “Payment Gateway Partner” refers to independent third-party service providers facilitating secure online payment transactions for purchases made by Shoppers.

  4. Retailers” refers to businesses registered with RetailGPT to offer their products or services for sale to Shoppers.

  5. “RetailGPT” refers to the platform developed and operated by Pathfinder, enabling Shoppers to browse, purchase, and interact with products or services offered by Retailers.

  6. “RetailGPT Ecosystem” refers to the RetailGPT platform and any external applications, modules, or services integrated into the platform. This includes third-party tools, Delivery Management Platforms, integrated into the platform and also includes Ecosystem Partners enrolled on RetailGPT platform such as Delivery Service Partners and Payment Gateway Partners, all collectively functioning to enhance retailer operations.

  7. “Services” refers to the services offered by RetailGPT as set out in Clause 3 of this Terms. The reference to “Service” shall also include references to any features, facilities or tools added to the Services in the future and such additions will also be subject to these Terms.

  8. “Shoppers” refers to individuals using RetailGPT to explore, purchase, and engage with products or services offered by Retailers.

  9. “we”, “us”, “our”, and “RetailGPT”, refers to the RetailGPT platform and the contracting Pathfinder entity.

  10. “You”, “User” refers to the Shopper accessing or using RetailGPT’s platform and services.

3. Services Offered:

3. Services Offered:

3. Services Offered:

  1. RetailGPT is a platform that empowers retailers and enhances the Shoppers experience by leveraging cutting-edge technology, offering an ecosystem with best-of-breed ecosystem partners to streamline retail operations and Shopper engagement focusing on phygital commerce and last-mile delivery solutions, making onboarding simple and transparent for Shoppers.

  2. RetailGPT offers a platform designed to enhance the Shopper experience by enabling seamless interaction with Retailers and their products or services. The services offered include:

  1. RetailGPT is a platform that empowers retailers and enhances the Shoppers experience by leveraging cutting-edge technology, offering an ecosystem with best-of-breed ecosystem partners to streamline retail operations and Shopper engagement focusing on phygital commerce and last-mile delivery solutions, making onboarding simple and transparent for Shoppers.

  2. RetailGPT offers a platform designed to enhance the Shopper experience by enabling seamless interaction with Retailers and their products or services. The services offered include:

  1. RetailGPT is a platform that empowers retailers and enhances the Shoppers experience by leveraging cutting-edge technology, offering an ecosystem with best-of-breed ecosystem partners to streamline retail operations and Shopper engagement focusing on phygital commerce and last-mile delivery solutions, making onboarding simple and transparent for Shoppers.

  2. RetailGPT offers a platform designed to enhance the Shopper experience by enabling seamless interaction with Retailers and their products or services. The services offered include:

  1. RetailGPT helps Shoppers explore a wide range of products and services offered by Retailers, providing detailed information such as product descriptions, prices, and availability.

  2. Shoppers can easily purchase products or services from Retailers through the RetailGPT platform using secure payment methods.

  3. RetailGPT provides Shoppers with real-time updates on the status of their orders, from placement to delivery.

  4. RetailGPT combines digital tools with physical interactions, creating a seamless shopping experience by integrating both online and offline services.

  5. Using advanced analytics, RetailGPT offers tailored product and service suggestions based on Shopper preferences and behavior.

  6. The platform facilitates secure transactions through trusted Payment Gateway Partners, ensuring the safety and confidentiality of Shopper payment information.

  7. RetailGPT supports Shoppers by enabling them to raise complaints or queries related to their transactions. These are routed to the respective Retailers for prompt resolution.

  8. RetailGPT connects Shoppers with Retailers who provide delivery services through third-party partners for a smooth order fulfillment experience.

  9. RetailGPT offers a help desk to address any issues faced by Shoppers, ensuring a hassle-free shopping journey.

  1. RetailGPT helps Shoppers explore a wide range of products and services offered by Retailers, providing detailed information such as product descriptions, prices, and availability.

  2. Shoppers can easily purchase products or services from Retailers through the RetailGPT platform using secure payment methods.

  3. RetailGPT provides Shoppers with real-time updates on the status of their orders, from placement to delivery.

  4. RetailGPT combines digital tools with physical interactions, creating a seamless shopping experience by integrating both online and offline services.

  5. Using advanced analytics, RetailGPT offers tailored product and service suggestions based on Shopper preferences and behavior.

  6. The platform facilitates secure transactions through trusted Payment Gateway Partners, ensuring the safety and confidentiality of Shopper payment information.

  7. RetailGPT supports Shoppers by enabling them to raise complaints or queries related to their transactions. These are routed to the respective Retailers for prompt resolution.

  8. RetailGPT connects Shoppers with Retailers who provide delivery services through third-party partners for a smooth order fulfillment experience.

  9. RetailGPT offers a help desk to address any issues faced by Shoppers, ensuring a hassle-free shopping journey.

  1. RetailGPT helps Shoppers explore a wide range of products and services offered by Retailers, providing detailed information such as product descriptions, prices, and availability.

  2. Shoppers can easily purchase products or services from Retailers through the RetailGPT platform using secure payment methods.

  3. RetailGPT provides Shoppers with real-time updates on the status of their orders, from placement to delivery.

  4. RetailGPT combines digital tools with physical interactions, creating a seamless shopping experience by integrating both online and offline services.

  5. Using advanced analytics, RetailGPT offers tailored product and service suggestions based on Shopper preferences and behavior.

  6. The platform facilitates secure transactions through trusted Payment Gateway Partners, ensuring the safety and confidentiality of Shopper payment information.

  7. RetailGPT supports Shoppers by enabling them to raise complaints or queries related to their transactions. These are routed to the respective Retailers for prompt resolution.

  8. RetailGPT connects Shoppers with Retailers who provide delivery services through third-party partners for a smooth order fulfillment experience.

  9. RetailGPT offers a help desk to address any issues faced by Shoppers, ensuring a hassle-free shopping journey.

4. Account Registration and use of Services:

4. Account Registration and use of Services:

4. Account Registration and use of Services:

1. Account Creation and Registration by Shoppers:

1. Account Creation and Registration by Shoppers:

1. Account Creation and Registration by Shoppers:

  1. Shopper(s) can access the RetailGPT platform, create an account and register using their mobile number, email or via any other means as prescribed by RetailGPT platform. The account created and registered by the Shopper shall hereinafter be referred to as “Shopper Account”.

  2. If the Shopper creates the account using the credentials of a third party (including, but not limited to, Facebook, Instagram, Google account, etc.), the Shopper hereby gives RetailGPT the absolute and unconditional right to access and use such 3rd party credentials for operating the Shopper Account.

  3. By creating an account, you agree to receive transactional emails, notifications, and updates from RetailGPT related to your orders and account activity.

  1. Shopper(s) can access the RetailGPT platform, create an account and register using their mobile number, email or via any other means as prescribed by RetailGPT platform. The account created and registered by the Shopper shall hereinafter be referred to as “Shopper Account”.

  2. If the Shopper creates the account using the credentials of a third party (including, but not limited to, Facebook, Instagram, Google account, etc.), the Shopper hereby gives RetailGPT the absolute and unconditional right to access and use such 3rd party credentials for operating the Shopper Account.

  3. By creating an account, you agree to receive transactional emails, notifications, and updates from RetailGPT related to your orders and account activity.

  1. Shopper(s) can access the RetailGPT platform, create an account and register using their mobile number, email or via any other means as prescribed by RetailGPT platform. The account created and registered by the Shopper shall hereinafter be referred to as “Shopper Account”.

  2. If the Shopper creates the account using the credentials of a third party (including, but not limited to, Facebook, Instagram, Google account, etc.), the Shopper hereby gives RetailGPT the absolute and unconditional right to access and use such 3rd party credentials for operating the Shopper Account.

  3. By creating an account, you agree to receive transactional emails, notifications, and updates from RetailGPT related to your orders and account activity.

2.  Rejection of Registration:

2.  Rejection of Registration:

2.  Rejection of Registration:

  1. RetailGPT reserves the right to accept or reject any request for registration of user accounts, at its sole discretion, for any reason, including but not limited to non-compliance with RetailGPT's terms and conditions, failure to meet required eligibility criteria, or provision of incomplete or inaccurate information.

  2. In the event of rejection, RetailGPT shall notify the applicant user of such rejection, without obligation to provide reasons, and no account shall be created.

  3. By creating an account, it is deemed that the User has agreed to RetailGPT's Terms.

  1. RetailGPT reserves the right to accept or reject any request for registration of user accounts, at its sole discretion, for any reason, including but not limited to non-compliance with RetailGPT's terms and conditions, failure to meet required eligibility criteria, or provision of incomplete or inaccurate information.

  2. In the event of rejection, RetailGPT shall notify the applicant user of such rejection, without obligation to provide reasons, and no account shall be created.

  3. By creating an account, it is deemed that the User has agreed to RetailGPT's Terms.

  1. RetailGPT reserves the right to accept or reject any request for registration of user accounts, at its sole discretion, for any reason, including but not limited to non-compliance with RetailGPT's terms and conditions, failure to meet required eligibility criteria, or provision of incomplete or inaccurate information.

  2. In the event of rejection, RetailGPT shall notify the applicant user of such rejection, without obligation to provide reasons, and no account shall be created.

  3. By creating an account, it is deemed that the User has agreed to RetailGPT's Terms.

3. Account Security and Use: All users of the RetailGPT platform are responsible for securing their account credentials. Users agree to:

3. Account Security and Use: All users of the RetailGPT platform are responsible for securing their account credentials. Users agree to:

3. Account Security and Use: All users of the RetailGPT platform are responsible for securing their account credentials. Users agree to:

  1. Maintain the confidentiality of their account information and restrict access to authorized personnel only

  2. Notify RetailGPT immediately of any unauthorized use or suspected breach of account security.

  3. Accept full responsibility for all activities conducted using their account credentials.

  1. Maintain the confidentiality of their account information and restrict access to authorized personnel only

  2. Notify RetailGPT immediately of any unauthorized use or suspected breach of account security.

  3. Accept full responsibility for all activities conducted using their account credentials.

  1. Maintain the confidentiality of their account information and restrict access to authorized personnel only

  2. Notify RetailGPT immediately of any unauthorized use or suspected breach of account security.

  3. Accept full responsibility for all activities conducted using their account credentials.

4. Account Termination: 

4. Account Termination: 

4. Account Termination: 

  1. RetailGPT reserves the right to suspend or terminate any account that violates these Terms or engages in unauthorized or unlawful use of RetailGPT. 

  1. RetailGPT reserves the right to suspend or terminate any account that violates these Terms or engages in unauthorized or unlawful use of RetailGPT. 

  1. RetailGPT reserves the right to suspend or terminate any account that violates these Terms or engages in unauthorized or unlawful use of RetailGPT. 

5. Users may request account termination at any time by contacting RetailGPT support:



5. Users may request account termination at any time by contacting RetailGPT support:



5. Users may request account termination at any time by contacting RetailGPT support:



6. Use Of Services:

6. Use Of Services:

6. Use Of Services:

  1. Use by shoppper.

  2. Using the Shopper Account, the Shopper can view the catalog of Retailers, and browse, search for, and place orders for products and services with any Retailer of their choice.

  3. Upon placement of an order, a separate contractual relationship is established between the Retailer and the purchasing Shopper. 

  1. Use by shoppper.

  2. Using the Shopper Account, the Shopper can view the catalog of Retailers, and browse, search for, and place orders for products and services with any Retailer of their choice.

  3. Upon placement of an order, a separate contractual relationship is established between the Retailer and the purchasing Shopper. 

  1. Use by shoppper.

  2. Using the Shopper Account, the Shopper can view the catalog of Retailers, and browse, search for, and place orders for products and services with any Retailer of their choice.

  3. Upon placement of an order, a separate contractual relationship is established between the Retailer and the purchasing Shopper. 

7. Payments:

7. Payments:

7. Payments:

  1. Payments for orders shall be processed between the Shopper and the Retailer through third-party payment gateway partners integrated into RetailGPT. RetailGPT does not handle or store your payment information.

  2. Payment Methods: During the checkout process, you may select from available payment methods, including credit/debit cards, net banking, or other payment options provided by the chosen payment gateway partner.

  3. Transaction Security: RetailGPT is not responsible for transaction security or processing errors that may occur with the selected payment gateway, including but not limited to any transactional failures.

  4. Tax Responsibility: The Retailer is responsible for ensuring compliance with applicable tax laws and for remitting taxes to the relevant authorities. RetailGPT does not handle or manage taxes related to the transaction nor shall it be liable for any tax related disputes and claims.

  5. Refunds and Adjustments: In the event of any returns, the corresponding refunds shall be processed by RetailGPT in accordance with the RetailGPT Returns and Refund Policy. Refund Policy Notwithstanding the foregoing, the Retailer shall remain solely responsible for the payment of any refunds. RetailGPT shall not be liable for any delays, failures, or discrepancies in the processing or payment of refunds.

  1. Payments for orders shall be processed between the Shopper and the Retailer through third-party payment gateway partners integrated into RetailGPT. RetailGPT does not handle or store your payment information.

  2. Payment Methods: During the checkout process, you may select from available payment methods, including credit/debit cards, net banking, or other payment options provided by the chosen payment gateway partner.

  3. Transaction Security: RetailGPT is not responsible for transaction security or processing errors that may occur with the selected payment gateway, including but not limited to any transactional failures.

  4. Tax Responsibility: The Retailer is responsible for ensuring compliance with applicable tax laws and for remitting taxes to the relevant authorities. RetailGPT does not handle or manage taxes related to the transaction nor shall it be liable for any tax related disputes and claims.

  5. Refunds and Adjustments: In the event of any returns, the corresponding refunds shall be processed by RetailGPT in accordance with the RetailGPT Returns and Refund Policy. Refund Policy Notwithstanding the foregoing, the Retailer shall remain solely responsible for the payment of any refunds. RetailGPT shall not be liable for any delays, failures, or discrepancies in the processing or payment of refunds.

  1. Payments for orders shall be processed between the Shopper and the Retailer through third-party payment gateway partners integrated into RetailGPT. RetailGPT does not handle or store your payment information.

  2. Payment Methods: During the checkout process, you may select from available payment methods, including credit/debit cards, net banking, or other payment options provided by the chosen payment gateway partner.

  3. Transaction Security: RetailGPT is not responsible for transaction security or processing errors that may occur with the selected payment gateway, including but not limited to any transactional failures.

  4. Tax Responsibility: The Retailer is responsible for ensuring compliance with applicable tax laws and for remitting taxes to the relevant authorities. RetailGPT does not handle or manage taxes related to the transaction nor shall it be liable for any tax related disputes and claims.

  5. Refunds and Adjustments: In the event of any returns, the corresponding refunds shall be processed by RetailGPT in accordance with the RetailGPT Returns and Refund Policy. Refund Policy Notwithstanding the foregoing, the Retailer shall remain solely responsible for the payment of any refunds. RetailGPT shall not be liable for any delays, failures, or discrepancies in the processing or payment of refunds.

8. Order Fulfillment:

8. Order Fulfillment:

8. Order Fulfillment:

  1. Once your order is confirmed by the Retailer, it will be processed for delivery.

  2. The delivery timelines and methods shall be determined by the terms between the Retailer and their respective Delivery Service Partners. RetailGPT shall not be responsible for the delivery process nor for any issues arising in relation to delivery.

  1. Once your order is confirmed by the Retailer, it will be processed for delivery.

  2. The delivery timelines and methods shall be determined by the terms between the Retailer and their respective Delivery Service Partners. RetailGPT shall not be responsible for the delivery process nor for any issues arising in relation to delivery.

  1. Once your order is confirmed by the Retailer, it will be processed for delivery.

  2. The delivery timelines and methods shall be determined by the terms between the Retailer and their respective Delivery Service Partners. RetailGPT shall not be responsible for the delivery process nor for any issues arising in relation to delivery.

9. Cancellations:



Cancellation policies are determined by each Retailer. You are advised to review the relevant policies before making a purchase.

9. Cancellations:



Cancellation policies are determined by each Retailer. You are advised to review the relevant policies before making a purchase.

9. Cancellations:



Cancellation policies are determined by each Retailer. You are advised to review the relevant policies before making a purchase.

5. Role and Responsibility of RetailGPT:

5. Role and Responsibility of RetailGPT:

5. Role and Responsibility of RetailGPT:

  1. For the avoidance of doubt, it is expressly clarified that RetailGPT shall, in respect of the transactions between the Retailer and its Shoppers, act solely as a facilitator by:

  1. For the avoidance of doubt, it is expressly clarified that RetailGPT shall, in respect of the transactions between the Retailer and its Shoppers, act solely as a facilitator by:

  1. For the avoidance of doubt, it is expressly clarified that RetailGPT shall, in respect of the transactions between the Retailer and its Shoppers, act solely as a facilitator by:

  1. Providing a platform that enables Shoppers to browse, select, and place orders for products or services offered by Retailers in a seamless and user-friendly manner.

  2. Assisting Shoppers in completing transactions by providing secure payment options through trusted Payment Gateway Partners and enabling communication with Retailers.

  3. Offering tools for tracking orders placed by Shoppers, including delivery status updates, where applicable, as provided by the Retailer or Delivery Service Partner.

  4. Supporting Shoppers in grievance redressal by providing a ticket-based system to raise complaints. These complaints are forwarded to the respective Retailer for resolution. RetailGPT facilitates communication but does not directly resolve disputes.

  5. Limiting RetailGPT’s role and responsibilities strictly to the explicitly stated and agreed-upon services as described in these Terms.

  1. Providing a platform that enables Shoppers to browse, select, and place orders for products or services offered by Retailers in a seamless and user-friendly manner.

  2. Assisting Shoppers in completing transactions by providing secure payment options through trusted Payment Gateway Partners and enabling communication with Retailers.

  3. Offering tools for tracking orders placed by Shoppers, including delivery status updates, where applicable, as provided by the Retailer or Delivery Service Partner.

  4. Supporting Shoppers in grievance redressal by providing a ticket-based system to raise complaints. These complaints are forwarded to the respective Retailer for resolution. RetailGPT facilitates communication but does not directly resolve disputes.

  5. Limiting RetailGPT’s role and responsibilities strictly to the explicitly stated and agreed-upon services as described in these Terms.

  1. Providing a platform that enables Shoppers to browse, select, and place orders for products or services offered by Retailers in a seamless and user-friendly manner.

  2. Assisting Shoppers in completing transactions by providing secure payment options through trusted Payment Gateway Partners and enabling communication with Retailers.

  3. Offering tools for tracking orders placed by Shoppers, including delivery status updates, where applicable, as provided by the Retailer or Delivery Service Partner.

  4. Supporting Shoppers in grievance redressal by providing a ticket-based system to raise complaints. These complaints are forwarded to the respective Retailer for resolution. RetailGPT facilitates communication but does not directly resolve disputes.

  5. Limiting RetailGPT’s role and responsibilities strictly to the explicitly stated and agreed-upon services as described in these Terms.

6. Obligations Pertaining Usage of Platform:

6. Obligations Pertaining Usage of Platform:

6. Obligations Pertaining Usage of Platform:

  1. By using RetailGPT, you represent and warrant that:

  1. By using RetailGPT, you represent and warrant that:

  1. By using RetailGPT, you represent and warrant that:

  1. All registration information you submit is truthful, lawful and accurate and that you agree to maintain the accuracy of such information.

  2. You are solely responsible for all activities conducted through your RetailGPT account, including all content published or displayed through the account, any email messages, and interactions with other users. 

  3. You will abide by all applicable local, state, national, and foreign laws in connection with their use of RetailGPT.

  4. You will not use RetailGPT in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.

  5. You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer that contains a virus or other harmful component, or otherwise impair or damage RetailGPT or any connected network, or otherwise interfere with any person or entity's use or enjoyment of RetailGPT.

  6. You will not use another person's username, password or other account information, or another person's name, likeness, voice, image or photograph or impersonate any person or entity or misrepresent your identity or affiliation with any person or entity.

  7. You will not engage in any form of antisocial, disrupting, or destructive acts, including " flaming," "spamming," "flooding," and "trolling," " as those terms are commonly understood and used on the Internet.

  8. You will not discriminate against any Retailers, or Delivery Agents, based on race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other metric which is deemed to be unlawful under applicable laws. 

  9. You will not delete or modify any content of RetailGPT , including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify any part of RetailGPT or RetailGPT software; or any equipment or any network on which RetailGPT is stored or any equipment of any third party.

  1. All registration information you submit is truthful, lawful and accurate and that you agree to maintain the accuracy of such information.

  2. You are solely responsible for all activities conducted through your RetailGPT account, including all content published or displayed through the account, any email messages, and interactions with other users. 

  3. You will abide by all applicable local, state, national, and foreign laws in connection with their use of RetailGPT.

  4. You will not use RetailGPT in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.

  5. You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer that contains a virus or other harmful component, or otherwise impair or damage RetailGPT or any connected network, or otherwise interfere with any person or entity's use or enjoyment of RetailGPT.

  6. You will not use another person's username, password or other account information, or another person's name, likeness, voice, image or photograph or impersonate any person or entity or misrepresent your identity or affiliation with any person or entity.

  7. You will not engage in any form of antisocial, disrupting, or destructive acts, including " flaming," "spamming," "flooding," and "trolling," " as those terms are commonly understood and used on the Internet.

  8. You will not discriminate against any Retailers, or Delivery Agents, based on race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other metric which is deemed to be unlawful under applicable laws. 

  9. You will not delete or modify any content of RetailGPT , including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify any part of RetailGPT or RetailGPT software; or any equipment or any network on which RetailGPT is stored or any equipment of any third party.

  1. All registration information you submit is truthful, lawful and accurate and that you agree to maintain the accuracy of such information.

  2. You are solely responsible for all activities conducted through your RetailGPT account, including all content published or displayed through the account, any email messages, and interactions with other users. 

  3. You will abide by all applicable local, state, national, and foreign laws in connection with their use of RetailGPT.

  4. You will not use RetailGPT in any way that is unlawful, or harms us or any other person or entity, as determined in our sole discretion.

  5. You will not post, submit, upload, distribute, or otherwise transmit or make available any software or other computer that contains a virus or other harmful component, or otherwise impair or damage RetailGPT or any connected network, or otherwise interfere with any person or entity's use or enjoyment of RetailGPT.

  6. You will not use another person's username, password or other account information, or another person's name, likeness, voice, image or photograph or impersonate any person or entity or misrepresent your identity or affiliation with any person or entity.

  7. You will not engage in any form of antisocial, disrupting, or destructive acts, including " flaming," "spamming," "flooding," and "trolling," " as those terms are commonly understood and used on the Internet.

  8. You will not discriminate against any Retailers, or Delivery Agents, based on race, religion, caste, national origin, disability, sexual orientation, sex, marital status, gender identity, age or any other metric which is deemed to be unlawful under applicable laws. 

  9. You will not delete or modify any content of RetailGPT , including but not limited to, legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, logos, that you do not own or have express permission to modify any part of RetailGPT or RetailGPT software; or any equipment or any network on which RetailGPT is stored or any equipment of any third party.

  1. You shall not host, display, upload, download, modify, publish, transmit, update or share any information which:

  1. You shall not host, display, upload, download, modify, publish, transmit, update or share any information which:

  1. You shall not host, display, upload, download, modify, publish, transmit, update or share any information which:

  1. belongs to another person and which you do not have any right to.

  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, slanderous, criminally inciting or invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women".

  3. is misleading or misrepresentative in any way.

  4. is patent to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual.

  5. harasses or advocates harassment of another person.

  6. promotes an illegal or unauthorized copy of another person's copyrighted work (see "copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture installed copy-protect devices, or providing pirated music or links to pirated music files.

  7. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page).

  8. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone. 

  9. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses.

  10. contains video, photographs, or images of another person (with a minor or an adult).

  11. tries to gain unauthorized access or exceeds the scope of authorized access to RetailGPT or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of RetailGPT or solicits passwords or personal identifying information for commercial or unlawful purposes from other users. Throughout these Terms of Use, prior written consent means a communication coming from Companies Legal Department, specifically in response to your request, and expressly addressing and allowing the activity or conduct for which you seek authorization.

  12. endorses gambling and participation in any gambling activity which is or could be construed as being illegal.

  13. interferes with another user's use and enjoyment of RetailGPT or any third party's user and enjoyment of similar services.

  14. refers to any website or URL that, in our sole discretion, contains material that is inappropriate for RetailGPT or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

  15. harm minors in any way.

  16. infringes any patent, trademark, copyright or other intellectual property rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products.

  17. violates any law for the time being in force.

  18. deceives or misleads the addressee/users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person;

  19. contains software viruses or any other computer code, les or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, detrimentally interfere with, diminish the value of, surreptitiously intercept or expropriate any system, data or personal information.

  20. is false, inaccurate, and misleading.

  21. directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation, or guideline for the time being in force.

  22. creates liability for us or causes us to lose (in whole or in part) the services of our internet service provider or other suppliers.

  1. belongs to another person and which you do not have any right to.

  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, slanderous, criminally inciting or invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women".

  3. is misleading or misrepresentative in any way.

  4. is patent to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual.

  5. harasses or advocates harassment of another person.

  6. promotes an illegal or unauthorized copy of another person's copyrighted work (see "copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture installed copy-protect devices, or providing pirated music or links to pirated music files.

  7. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page).

  8. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone. 

  9. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses.

  10. contains video, photographs, or images of another person (with a minor or an adult).

  11. tries to gain unauthorized access or exceeds the scope of authorized access to RetailGPT or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of RetailGPT or solicits passwords or personal identifying information for commercial or unlawful purposes from other users. Throughout these Terms of Use, prior written consent means a communication coming from Companies Legal Department, specifically in response to your request, and expressly addressing and allowing the activity or conduct for which you seek authorization.

  12. endorses gambling and participation in any gambling activity which is or could be construed as being illegal.

  13. interferes with another user's use and enjoyment of RetailGPT or any third party's user and enjoyment of similar services.

  14. refers to any website or URL that, in our sole discretion, contains material that is inappropriate for RetailGPT or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

  15. harm minors in any way.

  16. infringes any patent, trademark, copyright or other intellectual property rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products.

  17. violates any law for the time being in force.

  18. deceives or misleads the addressee/users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person;

  19. contains software viruses or any other computer code, les or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, detrimentally interfere with, diminish the value of, surreptitiously intercept or expropriate any system, data or personal information.

  20. is false, inaccurate, and misleading.

  21. directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation, or guideline for the time being in force.

  22. creates liability for us or causes us to lose (in whole or in part) the services of our internet service provider or other suppliers.

  1. belongs to another person and which you do not have any right to.

  2. is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libelous, slanderous, criminally inciting or invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatsoever; or unlawfully threatening or unlawfully harassing including but not limited to "indecent representation of women".

  3. is misleading or misrepresentative in any way.

  4. is patent to the online community, such as sexually explicit content, or content that promotes obscenity, paedophilia, racism, bigotry, hatred or physical harm of any kind against any group or individual.

  5. harasses or advocates harassment of another person.

  6. promotes an illegal or unauthorized copy of another person's copyrighted work (see "copyright complaint" below for instructions on how to lodge a complaint about uploaded copyrighted material), such as providing pirated computer programs or links to them, providing information to circumvent manufacture installed copy-protect devices, or providing pirated music or links to pirated music files.

  7. contains restricted or password-only access pages, or hidden pages or images (those not linked to or from another accessible page).

  8. provides material that exploits people in a sexual, violent or otherwise inappropriate manner or solicits personal information from anyone. 

  9. provides instructional information about illegal activities such as making or buying illegal weapons, violating someone's privacy, or providing or creating computer viruses.

  10. contains video, photographs, or images of another person (with a minor or an adult).

  11. tries to gain unauthorized access or exceeds the scope of authorized access to RetailGPT or to profiles, blogs, communities, account information, bulletins, friend request, or other areas of RetailGPT or solicits passwords or personal identifying information for commercial or unlawful purposes from other users. Throughout these Terms of Use, prior written consent means a communication coming from Companies Legal Department, specifically in response to your request, and expressly addressing and allowing the activity or conduct for which you seek authorization.

  12. endorses gambling and participation in any gambling activity which is or could be construed as being illegal.

  13. interferes with another user's use and enjoyment of RetailGPT or any third party's user and enjoyment of similar services.

  14. refers to any website or URL that, in our sole discretion, contains material that is inappropriate for RetailGPT or any other website, contains content that would be prohibited or violates the letter or spirit of these Terms of Use.

  15. harm minors in any way.

  16. infringes any patent, trademark, copyright or other intellectual property rights or third party's trade secrets or rights of publicity or privacy or shall not be fraudulent or involve the sale of counterfeit or stolen products.

  17. violates any law for the time being in force.

  18. deceives or misleads the addressee/users about the origin of such messages or communicates any information which is grossly offensive or menacing in nature; impersonate another person;

  19. contains software viruses or any other computer code, les or programs designed to interrupt, destroy or limit the functionality of any computer resource; or contains any trojan horses, worms, time bombs, cancelbots, easter eggs, or other computer programming routines that may damage, detrimentally interfere with, diminish the value of, surreptitiously intercept or expropriate any system, data or personal information.

  20. is false, inaccurate, and misleading.

  21. directly or indirectly, offers, attempts to offer, trades or attempts to trade in any item, the dealing of which is prohibited or restricted in any manner under the provisions of any applicable law, rule, regulation, or guideline for the time being in force.

  22. creates liability for us or causes us to lose (in whole or in part) the services of our internet service provider or other suppliers.

  1. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of RetailGPT or any content, or in any way reproduce or circumvent the navigational structure or presentation of RetailGPT or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through RetailGPT. 

  1. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of RetailGPT or any content, or in any way reproduce or circumvent the navigational structure or presentation of RetailGPT or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through RetailGPT. 

  1. You shall not use any "deep-link", "page-scrape", "robot", "spider" or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of RetailGPT or any content, or in any way reproduce or circumvent the navigational structure or presentation of RetailGPT or any content, to obtain or attempt to obtain any materials, documents or information through any means not purposely made available through RetailGPT. 

  1. You shall not attempt to gain unauthorized access to any portion or feature of RetailGPT, or any other systems or networks connected to RetailGPT or to any server, computer, network, or to any of the services offered on or through RetailGPT , by hacking, "password mining" or any other illegitimate means.

  1. You shall not attempt to gain unauthorized access to any portion or feature of RetailGPT, or any other systems or networks connected to RetailGPT or to any server, computer, network, or to any of the services offered on or through RetailGPT , by hacking, "password mining" or any other illegitimate means.

  1. You shall not attempt to gain unauthorized access to any portion or feature of RetailGPT, or any other systems or networks connected to RetailGPT or to any server, computer, network, or to any of the services offered on or through RetailGPT , by hacking, "password mining" or any other illegitimate means.

  1. You shall not probe, scan or test the vulnerability of RetailGPT or any network connected to RetailGPT nor breach the security or authentication measures on RetailGPT or any network connected to RetailGPT. 

  1. You shall not probe, scan or test the vulnerability of RetailGPT or any network connected to RetailGPT nor breach the security or authentication measures on RetailGPT or any network connected to RetailGPT. 

  1. You shall not probe, scan or test the vulnerability of RetailGPT or any network connected to RetailGPT nor breach the security or authentication measures on RetailGPT or any network connected to RetailGPT. 

  1. You will not reverse look- up, trace or seek to trace any information on any other user of or visitor to Platform, or any other Shopper, including any account on RetailGPT not owned by you, to its source, or exploit RetailGPT or any service or information made available or offered by or through RetailGPT, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by RetailGPT.

  1. You will not reverse look- up, trace or seek to trace any information on any other user of or visitor to Platform, or any other Shopper, including any account on RetailGPT not owned by you, to its source, or exploit RetailGPT or any service or information made available or offered by or through RetailGPT, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by RetailGPT.

  1. You will not reverse look- up, trace or seek to trace any information on any other user of or visitor to Platform, or any other Shopper, including any account on RetailGPT not owned by you, to its source, or exploit RetailGPT or any service or information made available or offered by or through RetailGPT, in any way where the purpose is to reveal any information, including but not limited to personal identification or information, other than your own information, as provided for by RetailGPT.

  1. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about us or the brand name or domain name used by us including the name 'RetailGPT', or otherwise engage in any conduct or action that might tarnish the image or reputation, of RetailGPT or the Company or Merchant on RetailGPT or otherwise tarnish or dilute any RetailGPT’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, as may be owned or used by us. 

  1. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about us or the brand name or domain name used by us including the name 'RetailGPT', or otherwise engage in any conduct or action that might tarnish the image or reputation, of RetailGPT or the Company or Merchant on RetailGPT or otherwise tarnish or dilute any RetailGPT’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, as may be owned or used by us. 

  1. You shall not make any negative, denigrating or defamatory statement(s) or comment(s) about us or the brand name or domain name used by us including the name 'RetailGPT', or otherwise engage in any conduct or action that might tarnish the image or reputation, of RetailGPT or the Company or Merchant on RetailGPT or otherwise tarnish or dilute any RetailGPT’s trade or service marks, trade name and/or goodwill associated with such trade or service marks, as may be owned or used by us. 

  1. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of RetailGPT or RetailGPT’s systems or networks, or any systems or networks connected to RetailGPT.

  1. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of RetailGPT or RetailGPT’s systems or networks, or any systems or networks connected to RetailGPT.

  1. You agree that you will not take any action that imposes an unreasonable or disproportionately large load on the infrastructure of RetailGPT or RetailGPT’s systems or networks, or any systems or networks connected to RetailGPT.

  1. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of RetailGPT or any transaction being conducted on RetailGPT, or with any other person's use of RetailGPT.

  1. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of RetailGPT or any transaction being conducted on RetailGPT, or with any other person's use of RetailGPT.

  1. You agree not to use any device, software or routine to interfere or attempt to interfere with the proper working of RetailGPT or any transaction being conducted on RetailGPT, or with any other person's use of RetailGPT.

  1. You shall not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through RetailGPT or any service offered on or through RetailGPT.

  1. You shall not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through RetailGPT or any service offered on or through RetailGPT.

  1. You shall not forge headers or otherwise manipulate identifiers in order to disguise the origin of any message or transmittal you send to us on or through RetailGPT or any service offered on or through RetailGPT.

  1. You shall not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

  1. You shall not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

  1. You shall not pretend that you are, or that you represent, someone else, or impersonate any other individual or entity.

  1. You shall not use RetailGPT or any content on RetailGPT for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity that infringes the rights of the company and/or others.

  1. You shall not use RetailGPT or any content on RetailGPT for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity that infringes the rights of the company and/or others.

  1. You shall not use RetailGPT or any content on RetailGPT for any purpose that is unlawful or prohibited by these Terms of Use, or to solicit the performance of any illegal activity or other activity that infringes the rights of the company and/or others.

  1. You shall not engage in advertising to, or solicitation of, other users of RetailGPT to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on RetailGPT or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other users via RetailGPT .

  1. You shall not engage in advertising to, or solicitation of, other users of RetailGPT to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on RetailGPT or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other users via RetailGPT .

  1. You shall not engage in advertising to, or solicitation of, other users of RetailGPT to buy or sell any products or services, including, but not limited to, products or services related to that being displayed on RetailGPT or related to us. You may not transmit any chain letters or unsolicited commercial or junk email to other users via RetailGPT .

  1. It shall be a violation of these Terms of Use to use any information obtained from RetailGPT in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than us without our prior explicit consent. In order to protect our users from such advertising or solicitation, we reserve the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which we deem appropriate in its sole discretion. 

  1. It shall be a violation of these Terms of Use to use any information obtained from RetailGPT in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than us without our prior explicit consent. In order to protect our users from such advertising or solicitation, we reserve the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which we deem appropriate in its sole discretion. 

  1. It shall be a violation of these Terms of Use to use any information obtained from RetailGPT in order to harass, abuse, or harm another person, or in order to contact, advertise to, solicit, or sell to another person other than us without our prior explicit consent. In order to protect our users from such advertising or solicitation, we reserve the right to restrict the number of messages or emails which a user may send to other users in any 24-hour period which we deem appropriate in its sole discretion. 

  1. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information or materials on RetailGPT ) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

  1. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information or materials on RetailGPT ) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

  1. You understand that we have the right at all times to disclose any information (including the identity of the persons providing information or materials on RetailGPT ) as necessary to satisfy any law, regulation or valid governmental request. This may include, without limitation, disclosure of the information in connection with investigation of alleged illegal activity or solicitation of illegal activity or in response to a lawful court order or subpoena. In addition, We can (and you hereby expressly authorize us to) disclose any information about you to law enforcement or other government officials, as we, in our sole discretion, believe necessary or appropriate in connection with the investigation and/or resolution of possible crimes, especially those that may involve personal injury.

  1. You are solely responsible for all activities conducted through your RetailGPT account, including for any activity conducted by any other user having access to and transacting via your account. 

  1. You are solely responsible for all activities conducted through your RetailGPT account, including for any activity conducted by any other user having access to and transacting via your account. 

  1. You are solely responsible for all activities conducted through your RetailGPT account, including for any activity conducted by any other user having access to and transacting via your account. 

  1. You are responsible for all content published or displayed through the account, including any email messages, and interactions with other users. 

  1. You are responsible for all content published or displayed through the account, including any email messages, and interactions with other users. 

  1. You are responsible for all content published or displayed through the account, including any email messages, and interactions with other users. 

  1. You may access and use the RetailGPT and avail the services only from those regions where RetailGPT has authorized the same. 

  1. You may access and use the RetailGPT and avail the services only from those regions where RetailGPT has authorized the same. 

  1. You may access and use the RetailGPT and avail the services only from those regions where RetailGPT has authorized the same. 

  1. The availability of products, services, and related features may vary based on geographic location and is subject to change at any time. RetailGPT ’s services, including delivery options and payment processing, may also vary by location and are subject to the terms set forth by and between the retailer(s) and the payment gateway and delivery partners.

  1. The availability of products, services, and related features may vary based on geographic location and is subject to change at any time. RetailGPT ’s services, including delivery options and payment processing, may also vary by location and are subject to the terms set forth by and between the retailer(s) and the payment gateway and delivery partners.

  1. The availability of products, services, and related features may vary based on geographic location and is subject to change at any time. RetailGPT ’s services, including delivery options and payment processing, may also vary by location and are subject to the terms set forth by and between the retailer(s) and the payment gateway and delivery partners.

  1. We reserve the right, but have no obligation, to monitor the materials posted on RetailGPT. RetailGPT shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use.

  1. We reserve the right, but have no obligation, to monitor the materials posted on RetailGPT. RetailGPT shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use.

  1. We reserve the right, but have no obligation, to monitor the materials posted on RetailGPT. RetailGPT shall have the right to remove or edit any content that in its sole discretion violates, or is alleged to violate, any applicable law or either the spirit or letter of these Terms of Use.

  1. We reserve our right to prohibit any such activity. Any credible proof or apprehension of any violation of the Terms, whether lawful or unlawful, shall render you liable to lose access to RetailGPT immediately. You will not have any claim towards, and we will not have any liability towards any termination which is undertaken as a result of the aforementioned event.

  1. We reserve our right to prohibit any such activity. Any credible proof or apprehension of any violation of the Terms, whether lawful or unlawful, shall render you liable to lose access to RetailGPT immediately. You will not have any claim towards, and we will not have any liability towards any termination which is undertaken as a result of the aforementioned event.

  1. We reserve our right to prohibit any such activity. Any credible proof or apprehension of any violation of the Terms, whether lawful or unlawful, shall render you liable to lose access to RetailGPT immediately. You will not have any claim towards, and we will not have any liability towards any termination which is undertaken as a result of the aforementioned event.

  1. Notwithstanding anything contained above, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON RETAILGPT AND IN YOUR PRIVATE MESSAGES. 

  1. Notwithstanding anything contained above, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON RETAILGPT AND IN YOUR PRIVATE MESSAGES. 

  1. Notwithstanding anything contained above, YOU REMAIN SOLELY RESPONSIBLE FOR THE CONTENT OF THE MATERIALS YOU POST ON RETAILGPT AND IN YOUR PRIVATE MESSAGES. 

  1. Please be advised that any content posted does not necessarily reflect the Company's views. In no event shall Company assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on RetailGPT. 

  1. Please be advised that any content posted does not necessarily reflect the Company's views. In no event shall Company assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on RetailGPT. 

  1. Please be advised that any content posted does not necessarily reflect the Company's views. In no event shall Company assume or have any responsibility or liability for any content posted or for any claims, damages or losses resulting from use of Content and/or appearance of Content on RetailGPT. 

  1. You hereby represent and warrant that you have all necessary rights in and to all content which you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.

  1. You hereby represent and warrant that you have all necessary rights in and to all content which you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.

  1. You hereby represent and warrant that you have all necessary rights in and to all content which you provide and all information it contains and that such content shall not infringe any proprietary or other rights of third parties or contain any libellous, tortious, or otherwise unlawful information.

  1. Company shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services), hacking, pen testing attempts without our prior consent or a mutual legal agreement.

  1. Company shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services), hacking, pen testing attempts without our prior consent or a mutual legal agreement.

  1. Company shall have all the rights to take necessary action and claim damages that may occur due to your involvement/participation in any way on your own or through group/s of people, intentionally or unintentionally in DoS/DDoS (Distributed Denial of Services), hacking, pen testing attempts without our prior consent or a mutual legal agreement.

7. User Acknowledgment:

7. User Acknowledgment:

7. User Acknowledgment:

1. User agrees and acknowledges that the Company shall not be responsible for:

1. User agrees and acknowledges that the Company shall not be responsible for:

1. User agrees and acknowledges that the Company shall not be responsible for:

  1. The Content provided and created by advertisers, listing agencies, publishers, users, resellers, third parties. 

  2. The accuracy, legality, legitimacy, validity or reliability of such information put out in the catalogue available on the Retail Store Account, which may also include technical inaccuracies or typographical errors. 

  3. The content, including its quality, copyright compliance, legality, as set out in catalog and any loss or damage suffered by the Shopper attributable to such content. RetailGPT shall not be held responsible for the availability of any product, service, or feature thereof, as these are subject to change by the respective Retailer without prior notice.

  1. The Content provided and created by advertisers, listing agencies, publishers, users, resellers, third parties. 

  2. The accuracy, legality, legitimacy, validity or reliability of such information put out in the catalogue available on the Retail Store Account, which may also include technical inaccuracies or typographical errors. 

  3. The content, including its quality, copyright compliance, legality, as set out in catalog and any loss or damage suffered by the Shopper attributable to such content. RetailGPT shall not be held responsible for the availability of any product, service, or feature thereof, as these are subject to change by the respective Retailer without prior notice.

  1. The Content provided and created by advertisers, listing agencies, publishers, users, resellers, third parties. 

  2. The accuracy, legality, legitimacy, validity or reliability of such information put out in the catalogue available on the Retail Store Account, which may also include technical inaccuracies or typographical errors. 

  3. The content, including its quality, copyright compliance, legality, as set out in catalog and any loss or damage suffered by the Shopper attributable to such content. RetailGPT shall not be held responsible for the availability of any product, service, or feature thereof, as these are subject to change by the respective Retailer without prior notice.

8. Data Usage:

8. Data Usage:

8. Data Usage:

Please refer to the Privacy Policy of RetailGPT for information on:

Please refer to the Privacy Policy of RetailGPT for information on:

Please refer to the Privacy Policy of RetailGPT for information on:

1. Collection and Use of Data


2. Data Security Measures


3. Compliance with Data Protection Laws


4. Data Ownership and Access


5. Data Sharing and Third-Party Access


6. User Rights and Requests


7. Data Retention and Deletion 

1. Collection and Use of Data


2. Data Security Measures


3. Compliance with Data Protection Laws


4. Data Ownership and Access


5. Data Sharing and Third-Party Access


6. User Rights and Requests


7. Data Retention and Deletion 

1. Collection and Use of Data


2. Data Security Measures


3. Compliance with Data Protection Laws


4. Data Ownership and Access


5. Data Sharing and Third-Party Access


6. User Rights and Requests


7. Data Retention and Deletion 

9. Intellectual Property:

9. Intellectual Property:

9. Intellectual Property:

  1. All intellectual property rights in RetailGPT, including but not limited to software, code, design, trademarks, logos, domain names, and proprietary content, are owned exclusively by the Company. 

  1. All intellectual property rights in RetailGPT, including but not limited to software, code, design, trademarks, logos, domain names, and proprietary content, are owned exclusively by the Company. 

  1. All intellectual property rights in RetailGPT, including but not limited to software, code, design, trademarks, logos, domain names, and proprietary content, are owned exclusively by the Company. 

  1. RetailGPT grants its users a limited, non-exclusive, non-transferable, and revocable license to access and use RetailGPT solely for availing the services, subject to these Terms.

  1. RetailGPT grants its users a limited, non-exclusive, non-transferable, and revocable license to access and use RetailGPT solely for availing the services, subject to these Terms.

  1. RetailGPT grants its users a limited, non-exclusive, non-transferable, and revocable license to access and use RetailGPT solely for availing the services, subject to these Terms.

  1. In granting users the right to use the RetailGPT, the Company neither expressly nor impliedly grants, assigns, or transfers any Intellectual Property rights it holds in RetailGPT. All such rights remain solely vested in the Company.

  1. In granting users the right to use the RetailGPT, the Company neither expressly nor impliedly grants, assigns, or transfers any Intellectual Property rights it holds in RetailGPT. All such rights remain solely vested in the Company.

  1. In granting users the right to use the RetailGPT, the Company neither expressly nor impliedly grants, assigns, or transfers any Intellectual Property rights it holds in RetailGPT. All such rights remain solely vested in the Company.

  1. Retailer Content: Retailers retain ownership of the content they upload using their account.

  1. Retailer Content: Retailers retain ownership of the content they upload using their account.

  1. Retailer Content: Retailers retain ownership of the content they upload using their account.

  1. Use of RetailGPT Brand Assets: RetailGPT trademarks, logos, and brand assets shall not be used by Shoppers without the Company’s prior written consent, except as expressly permitted by RetailGPT.

  1. Use of RetailGPT Brand Assets: RetailGPT trademarks, logos, and brand assets shall not be used by Shoppers without the Company’s prior written consent, except as expressly permitted by RetailGPT.

  1. Use of RetailGPT Brand Assets: RetailGPT trademarks, logos, and brand assets shall not be used by Shoppers without the Company’s prior written consent, except as expressly permitted by RetailGPT.

  1. Intellectual Property Violations:

  1. Intellectual Property Violations:

  1. Intellectual Property Violations:

  1. RetailGPT reserves the right to order for removal of any content that infringes third-party intellectual property rights or subject to a claim by a third party or violates these Terms and Conditions.

  2. Users must cooperate with RetailGPT in responding to any intellectual property claims and shall indemnify RetailGPT against all liabilities arising from their respective content that infringes on third-party rights.

  1. RetailGPT reserves the right to order for removal of any content that infringes third-party intellectual property rights or subject to a claim by a third party or violates these Terms and Conditions.

  2. Users must cooperate with RetailGPT in responding to any intellectual property claims and shall indemnify RetailGPT against all liabilities arising from their respective content that infringes on third-party rights.

  1. RetailGPT reserves the right to order for removal of any content that infringes third-party intellectual property rights or subject to a claim by a third party or violates these Terms and Conditions.

  2. Users must cooperate with RetailGPT in responding to any intellectual property claims and shall indemnify RetailGPT against all liabilities arising from their respective content that infringes on third-party rights.

10. Warranty and Liability:

10. Warranty and Liability:

10. Warranty and Liability:

  1. RetailGPT Provides Its Platform “As-is” And Disclaims All Express, Implied, Or Statutory Warranties, Including But Not Limited To Warranties Of Merchantability, Fitness For A Particular Purpose, Non-infringement, And Any Warranty That Access To Retailgpt Will Be Uninterrupted Or Error-free. 

  2. To The Fullest Extent Permitted By Law: RetailGPT Shall Not Be Liable To The User, For Any Indirect, Incidental, Special, Punitive, Or Consequential Damages, Including But Not Limited To Loss Of Revenue, Profits, Data, Business, Or Goodwill, Even If Advised Of The Possibility Of Such Damages.

  1. RetailGPT Provides Its Platform “As-is” And Disclaims All Express, Implied, Or Statutory Warranties, Including But Not Limited To Warranties Of Merchantability, Fitness For A Particular Purpose, Non-infringement, And Any Warranty That Access To Retailgpt Will Be Uninterrupted Or Error-free. 

  2. To The Fullest Extent Permitted By Law: RetailGPT Shall Not Be Liable To The User, For Any Indirect, Incidental, Special, Punitive, Or Consequential Damages, Including But Not Limited To Loss Of Revenue, Profits, Data, Business, Or Goodwill, Even If Advised Of The Possibility Of Such Damages.

  1. RetailGPT Provides Its Platform “As-is” And Disclaims All Express, Implied, Or Statutory Warranties, Including But Not Limited To Warranties Of Merchantability, Fitness For A Particular Purpose, Non-infringement, And Any Warranty That Access To Retailgpt Will Be Uninterrupted Or Error-free. 

  2. To The Fullest Extent Permitted By Law: RetailGPT Shall Not Be Liable To The User, For Any Indirect, Incidental, Special, Punitive, Or Consequential Damages, Including But Not Limited To Loss Of Revenue, Profits, Data, Business, Or Goodwill, Even If Advised Of The Possibility Of Such Damages.

11. Indemnification:

11. Indemnification:

11. Indemnification:

  1. You agree to indemnify, defend, and hold harmless RetailGPT, the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of:

  1. You agree to indemnify, defend, and hold harmless RetailGPT, the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of:

  1. You agree to indemnify, defend, and hold harmless RetailGPT, the Company, its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of:

  1. Your breach of these Terms or any applicable policies. 

  2. Unauthorized or improper use of RetailGPT by you.

  3. Your violation of any applicable laws, including but not limited to data protection, and intellectual property laws.

  4. Any fraudulent or false representation made by you while using the RetailGPT platform.

  5. Any claims or disputes arising due to inaccurate or incomplete information provided by you.

  1. Your breach of these Terms or any applicable policies. 

  2. Unauthorized or improper use of RetailGPT by you.

  3. Your violation of any applicable laws, including but not limited to data protection, and intellectual property laws.

  4. Any fraudulent or false representation made by you while using the RetailGPT platform.

  5. Any claims or disputes arising due to inaccurate or incomplete information provided by you.

  1. Your breach of these Terms or any applicable policies. 

  2. Unauthorized or improper use of RetailGPT by you.

  3. Your violation of any applicable laws, including but not limited to data protection, and intellectual property laws.

  4. Any fraudulent or false representation made by you while using the RetailGPT platform.

  5. Any claims or disputes arising due to inaccurate or incomplete information provided by you.

  1. No Liability for Third-Party Services:

  1. No Liability for Third-Party Services:

  1. No Liability for Third-Party Services:

  1. RetailGPT facilitates connections with third-party services, such as Payment Gateway Partners and Delivery Service Partners, to enhance your shopping experience. However, RetailGPT disclaims liability for any losses, damages, delays, or disputes arising from the use of these third-party services. Any issues, claims, or disputes related to third-party services, including payment processing or delivery issues, must be resolved directly with the Retailer.

  1. RetailGPT facilitates connections with third-party services, such as Payment Gateway Partners and Delivery Service Partners, to enhance your shopping experience. However, RetailGPT disclaims liability for any losses, damages, delays, or disputes arising from the use of these third-party services. Any issues, claims, or disputes related to third-party services, including payment processing or delivery issues, must be resolved directly with the Retailer.

  1. RetailGPT facilitates connections with third-party services, such as Payment Gateway Partners and Delivery Service Partners, to enhance your shopping experience. However, RetailGPT disclaims liability for any losses, damages, delays, or disputes arising from the use of these third-party services. Any issues, claims, or disputes related to third-party services, including payment processing or delivery issues, must be resolved directly with the Retailer.

12. Authorization Breach:

12. Authorization Breach:

12. Authorization Breach:

If a Shopper provides incorrect information, is unresponsive, unreachable, or otherwise unavailable for the fulfillment of the services offered by the Retailer, it shall constitute a breach of the unconditional and irrevocable authorization provided at the time of placing the order. In such cases, the Retailer shall be entitled to claim liquidated damages from the Shopper, equivalent to the value of the order. RetailGPT bears no liability for such breaches or disputes.

If a Shopper provides incorrect information, is unresponsive, unreachable, or otherwise unavailable for the fulfillment of the services offered by the Retailer, it shall constitute a breach of the unconditional and irrevocable authorization provided at the time of placing the order. In such cases, the Retailer shall be entitled to claim liquidated damages from the Shopper, equivalent to the value of the order. RetailGPT bears no liability for such breaches or disputes.

If a Shopper provides incorrect information, is unresponsive, unreachable, or otherwise unavailable for the fulfillment of the services offered by the Retailer, it shall constitute a breach of the unconditional and irrevocable authorization provided at the time of placing the order. In such cases, the Retailer shall be entitled to claim liquidated damages from the Shopper, equivalent to the value of the order. RetailGPT bears no liability for such breaches or disputes.

13. Service Availability:

13. Service Availability:

13. Service Availability:

Limited Jurisdiction:<Insert Pathfinder entity> makes no representation or guarantee regarding the availability or suitability of RetailGPT services for use outside <insert>. By accessing RetailGPT from any location outside India, you assume full responsibility for any consequences and for ensuring compliance with all applicable laws, regulations, bylaws, licenses, registrations, permits, authorizations, rules, and guidelines of such locations. <Insert Pathfinder entity> shall not be liable for any issues arising from the use of its services beyond India.

Limited Jurisdiction:<Insert Pathfinder entity> makes no representation or guarantee regarding the availability or suitability of RetailGPT services for use outside <insert>. By accessing RetailGPT from any location outside India, you assume full responsibility for any consequences and for ensuring compliance with all applicable laws, regulations, bylaws, licenses, registrations, permits, authorizations, rules, and guidelines of such locations. <Insert Pathfinder entity> shall not be liable for any issues arising from the use of its services beyond India.

Limited Jurisdiction:<Insert Pathfinder entity> makes no representation or guarantee regarding the availability or suitability of RetailGPT services for use outside <insert>. By accessing RetailGPT from any location outside India, you assume full responsibility for any consequences and for ensuring compliance with all applicable laws, regulations, bylaws, licenses, registrations, permits, authorizations, rules, and guidelines of such locations. <Insert Pathfinder entity> shall not be liable for any issues arising from the use of its services beyond India.

14. Governing Law, jurisdiction, and Dispute Resolution:

14. Governing Law, jurisdiction, and Dispute Resolution:

14. Governing Law, jurisdiction, and Dispute Resolution:

  1. Governing Law: This General Terms and Conditions Agreement ("Agreement") and all matters arising in connection with or relating to this Agreement, including but not limited to claims, disputes, or issues regarding its interpretation, performance, or enforcement, shall be governed by and construed in accordance with the laws of <insert>.

  2. Jurisdiction: The courts located in India, shall have exclusive jurisdiction over all disputes or matters arising under or in connection with this Agreement.

  1. Governing Law: This General Terms and Conditions Agreement ("Agreement") and all matters arising in connection with or relating to this Agreement, including but not limited to claims, disputes, or issues regarding its interpretation, performance, or enforcement, shall be governed by and construed in accordance with the laws of <insert>.

  2. Jurisdiction: The courts located in India, shall have exclusive jurisdiction over all disputes or matters arising under or in connection with this Agreement.

  1. Governing Law: This General Terms and Conditions Agreement ("Agreement") and all matters arising in connection with or relating to this Agreement, including but not limited to claims, disputes, or issues regarding its interpretation, performance, or enforcement, shall be governed by and construed in accordance with the laws of <insert>.

  2. Jurisdiction: The courts located in India, shall have exclusive jurisdiction over all disputes or matters arising under or in connection with this Agreement.

15. Grievance Redressal:

15. Grievance Redressal:

15. Grievance Redressal:

  1. RetailGPT is committed to addressing and resolving Shopper grievances in accordance with the <insert consumer protection law/regulation>. The grievance redressal mechanism includes the following:

  1. RetailGPT is committed to addressing and resolving Shopper grievances in accordance with the <insert consumer protection law/regulation>. The grievance redressal mechanism includes the following:

  1. RetailGPT is committed to addressing and resolving Shopper grievances in accordance with the <insert consumer protection law/regulation>. The grievance redressal mechanism includes the following:

  1. Grievance Officer: A dedicated Grievance Officer is appointed to handle complaints related to transactions, product quality, delivery issues, refunds, and any other concerns.

  1. Grievance Officer: A dedicated Grievance Officer is appointed to handle complaints related to transactions, product quality, delivery issues, refunds, and any other concerns.

  1. Grievance Officer: A dedicated Grievance Officer is appointed to handle complaints related to transactions, product quality, delivery issues, refunds, and any other concerns.

  1. Contact details of the Grievance Officer:

  1. Contact details of the Grievance Officer:

  1. Contact details of the Grievance Officer:

  1. Name: [Insert Name]

  2. Email: [Insert Email Address]

  3. Phone: [Insert Contact Number]

  4. Office Address: [Insert Address]

  1. Name: [Insert Name]

  2. Email: [Insert Email Address]

  3. Phone: [Insert Contact Number]

  4. Office Address: [Insert Address]

  1. Name: [Insert Name]

  2. Email: [Insert Email Address]

  3. Phone: [Insert Contact Number]

  4. Office Address: [Insert Address]

  1. Complaint Submission: Shoppers can submit grievances to the Grievance officer through RetailGPT.

  1. Complaint Submission: Shoppers can submit grievances to the Grievance officer through RetailGPT.

  1. Complaint Submission: Shoppers can submit grievances to the Grievance officer through RetailGPT.

  1. Shoppers are advised to provide accurate details, including the order ID, product information, and a clear description of the issue, for efficient resolution.

  1. Shoppers are advised to provide accurate details, including the order ID, product information, and a clear description of the issue, for efficient resolution.

  1. Shoppers are advised to provide accurate details, including the order ID, product information, and a clear description of the issue, for efficient resolution.

  1. All grievances will be acknowledged within the statutory timelines and the complaints will be forwarded to the relevant Retailer. RetailGPT will take all reasonable measures to assist in resolving the issue.

  1. All grievances will be acknowledged within the statutory timelines and the complaints will be forwarded to the relevant Retailer. RetailGPT will take all reasonable measures to assist in resolving the issue.

  1. All grievances will be acknowledged within the statutory timelines and the complaints will be forwarded to the relevant Retailer. RetailGPT will take all reasonable measures to assist in resolving the issue.

  1. Escalation of Unresolved Complaints: If your grievance is not resolved satisfactorily within the specified timeline, you may undertake appropriate legal proceedings.

  1. Escalation of Unresolved Complaints: If your grievance is not resolved satisfactorily within the specified timeline, you may undertake appropriate legal proceedings.

  1. Escalation of Unresolved Complaints: If your grievance is not resolved satisfactorily within the specified timeline, you may undertake appropriate legal proceedings.

  1. Limitations: RetailGPT facilitates communication between Shoppers and Retailers for grievances but does not guarantee resolution for issues outside its platform’s scope.

  1. Limitations: RetailGPT facilitates communication between Shoppers and Retailers for grievances but does not guarantee resolution for issues outside its platform’s scope.

  1. Limitations: RetailGPT facilitates communication between Shoppers and Retailers for grievances but does not guarantee resolution for issues outside its platform’s scope.

16. Severability:

16. Severability:

16. Severability:

In the event that any provision of these terms is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable or indications of the same are received by either you or us from any relevant competent authority, We shall amend that provision in such reasonable manner so as to achieve the original intention of the parties without illegality or, at our discretion, such provision may be severed from these terms and the remaining provisions of this Agreement shall remain in full force and effect.

In the event that any provision of these terms is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable or indications of the same are received by either you or us from any relevant competent authority, We shall amend that provision in such reasonable manner so as to achieve the original intention of the parties without illegality or, at our discretion, such provision may be severed from these terms and the remaining provisions of this Agreement shall remain in full force and effect.

In the event that any provision of these terms is declared by any judicial or other competent authority to be void, voidable, illegal or otherwise unenforceable or indications of the same are received by either you or us from any relevant competent authority, We shall amend that provision in such reasonable manner so as to achieve the original intention of the parties without illegality or, at our discretion, such provision may be severed from these terms and the remaining provisions of this Agreement shall remain in full force and effect.

17. Assignment:

17. Assignment:

17. Assignment:

The Shoppers are not entitled to assign any of its rights or obligations under these terms and conditions to any third party without our prior written consent.

The Shoppers are not entitled to assign any of its rights or obligations under these terms and conditions to any third party without our prior written consent.

The Shoppers are not entitled to assign any of its rights or obligations under these terms and conditions to any third party without our prior written consent.

18. Entire Agreement:

18. Entire Agreement:

18. Entire Agreement:

These terms and conditions, together with any documents expressly referred herein by reference, constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes and replaces all prior and contemporaneous oral or written communications between the parties relating in any way to the subject matter hereof.

These terms and conditions, together with any documents expressly referred herein by reference, constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes and replaces all prior and contemporaneous oral or written communications between the parties relating in any way to the subject matter hereof.

These terms and conditions, together with any documents expressly referred herein by reference, constitutes the entire agreement between the parties with respect to the subject matter hereof, and supersedes and replaces all prior and contemporaneous oral or written communications between the parties relating in any way to the subject matter hereof.

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Dubai, UAE

Pathfinder Global FZCO
#2W 105, DAFZA,

Dubai, UAE

Singapore

Rappo Holdings Pte. Ltd.  

Level #42 Suntec Tower Three

8 Temasek Boulevard

Singapore 038988

Terms & Conditions

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