Ecosystem Partner Manager
Ecosystem Partner Manager
Technology
Technology
Hybrid, Bengaluru
Hybrid, Bengaluru
Posted on : 12 December 2024
Posted on : 12 December 2024
Company Overview
Company Overview
At Pathfinder, we're revolutionizing the retail industry by seamlessly blending physical and digital shopping experiences through our AI-powered . We empower retailers, malls, and airports to maximize revenues and enhance customer engagement by integrating advanced AI solutions.
At Pathfinder, we're revolutionizing the retail industry by seamlessly blending physical and digital shopping experiences through our AI-powered . We empower retailers, malls, and airports to maximize revenues and enhance customer engagement by integrating advanced AI solutions.
Role Overview
Role Overview
The Ecosystem Partner Manager is responsible for building, maintaining, and optimizing
relationships with key partners within the ecosystem of the organization.
This role focuses on driving strategic partnerships, creating synergies between internal
teams and external stakeholders, and ensuring the success of collaborative efforts that
support the platform growth, innovation, and market presence.
The Ecosystem Partner Manager is responsible for building, maintaining, and optimizing relationships with key partners within the ecosystem of the organization.
This role focuses on driving strategic partnerships, creating synergies between internal teams and external stakeholders, and ensuring the success of collaborative efforts that support the platform growth, innovation, and market presence.
Key Responsibilities
Key Responsibilities
Strategic Partnership Development:
• Identify, evaluate, and onboard new partners that align with the platform ecosystem
strategy (e.g., business / sales partner, FOS partners, technology providers, delivery
partners, payment gateways).
• Build long-term relationships with strategic partners to foster innovation and growth.
• Negotiate and manage partnership agreements, ensuring mutually beneficial
outcomes.
Collaboration and Integration:
• Facilitate collaboration between internal teams (product, operations, marketing and
sales) and ecosystem partners to ensure smooth integration of products/services.
• Work closely with technology teams to enable seamless integrations and
functionality enhancement with ecosystem partners.
Performance Monitoring & Optimization:
• Track and analyse the performance of ecosystem partners using KPIs and metrics to
ensure they meet the desired objectives.
• Identify areas of improvement and work with partners to optimize processes,
performance, and efficiency.
• Monitor trends in the market and adjust strategies to remain competitive and
relevant.
Ecosystem Relationship Management:
• Act as the primary point of contact for ecosystem partners, providing continuous support, addressing challenges, and ensuring satisfaction.
• Maintain regular communication with partners to share updates, insights, and opportunities for further collaboration.
Market Research & Analysis:
• Conduct market research to stay updated on industry trends, competitors, and
emerging technologies that can impact or benefit the ecosystem.
• Proactively identify new business opportunities through partnerships to expand the
company’s ecosystem footprint.
Event & Partner Engagement:
• Organize and participate in partner events, meetings, and workshops to build relationships, network, and share knowledge.
• Represent the company at industry events, conferences, and seminars to showcase the ecosystem strategy and value propositions.
Financial Management:
• Develop and manage budgets related to partner management and ecosystem
activities.
• Ensure partnerships are financially viable and create value for both the organization
and its partners.
Strategic Partnership Development:
• Identify, evaluate, and onboard new partners that align with the platform ecosystem strategy (e.g., business / sales partner, FOS partners, technology providers, deliver partners, payment gateways).
• Build long-term relationships with strategic partners to foster innovation and growth.
• Negotiate and manage partnership agreements, ensuring mutually beneficial
outcomes.
Collaboration and Integration:
• Facilitate collaboration between internal teams (product, operations, marketing and sales) and ecosystem partners to ensure smooth integration of products/services.
• Work closely with technology teams to enable seamless integrations and functionality enhancement with ecosystem partners.
Performance Monitoring & Optimization:
• Track and analyse the performance of ecosystem partners using KPIs and metrics to ensure they meet the desired objectives.
• Identify areas of improvement and work with partners to optimize processes, performance, and efficiency.
• Monitor trends in the market and adjust strategies to remain competitive and relevant.
Ecosystem Relationship Management:
• Act as the primary point of contact for ecosystem partners, providing continuous support, addressing challenges, and ensuring satisfaction.
• Maintain regular communication with partners to share updates, insights, and opportunities for further collaboration.
Market Research & Analysis:
• Conduct market research to stay updated on industry trends, competitors, and emerging technologies that can impact or benefit the ecosystem.
• Proactively identify new business opportunities through partnerships to expand the company’s ecosystem footprint.
Event & Partner Engagement:
• Organize and participate in partner events, meetings, and workshops to build relationships, network, and share knowledge.
• Represent the company at industry events, conferences, and seminars to showcase the ecosystem strategy and value propositions.
Financial Management:
• Develop and manage budgets related to partner management and ecosystem activities.
• Ensure partnerships are financially viable and create value for both the organization and its partners.
Strategic Partnership Development:
• Identify, evaluate, and onboard new partners that align with the platform ecosystem strategy (e.g., business / sales partner, FOS partners, technology providers, delivery partners, payment gateways).
• Build long-term relationships with strategic partners to foster innovation and growth.
• Negotiate and manage partnership agreements, ensuring mutually beneficial
outcomes.
Collaboration and Integration:
• Facilitate collaboration between internal teams (product, operations, marketing and
sales) and ecosystem partners to ensure smooth integration of products/services.
• Work closely with technology teams to enable seamless integrations and
functionality enhancement with ecosystem partners.
Performance Monitoring & Optimization:
• Track and analyse the performance of ecosystem partners using KPIs and metrics to
ensure they meet the desired objectives.
• Identify areas of improvement and work with partners to optimize processes,
performance, and efficiency.
• Monitor trends in the market and adjust strategies to remain competitive and
relevant.
Ecosystem Relationship Management:
• Act as the primary point of contact for ecosystem partners, providing continuous support, addressing challenges, and ensuring satisfaction.
• Maintain regular communication with partners to share updates, insights, and opportunities for further collaboration.
Market Research & Analysis:
• Conduct market research to stay updated on industry trends, competitors, and emerging technologies that can impact or benefit the ecosystem.
• Proactively identify new business opportunities through partnerships to expand the
company’s ecosystem footprint.
Event & Partner Engagement:
• Organize and participate in partner events, meetings, and workshops to build relationships, network, and share knowledge.
• Represent the company at industry events, conferences, and seminars to showcase the ecosystem strategy and value propositions.
Financial Management:
• Develop and manage budgets related to partner management and ecosystem
activities.
• Ensure partnerships are financially viable and create value for both the organization
and its partners.
Qualifications & Eligibility
Qualifications & Eligibility
• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience (5+ years) in partnership management, business development, or
ecosystem management.
• Identification of right partners across all states and territories.
• Strong negotiation, communication, and relationship-building skills.
• Ability to manage multiple stakeholders and navigate complex business environments.
• Strong analytical skills to track partner performance and derive insights.
• Familiarity with technology platforms and system integrations.
• Knowledge of market trends and emerging technologies in the industry.
• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience (5+ years) in partnership management, business development, or ecosystem management.
• Identification of right partners across all states and territories.
• Strong negotiation, communication, and relationship-building skills.
• Ability to manage multiple stakeholders and navigate complex business environments.
• Strong analytical skills to track partner performance and derive insights.
• Familiarity with technology platforms and system integrations.
• Knowledge of market trends and emerging technologies in the industry.
Preferred Experience
Preferred Experience
• Experience in a similar role within industries such as FMCG, eCommerce, Hyperlocal
commerce, F & B tech / aggregator Industry.
• Previous experience working with technology providers, delivery partners, channel /
sales partners and marketing agencies.
• Understanding of technologies such as digital ecosystems, including platforms, cloud
services, and payment solutions.
• Experience in a similar role within industries such as FMCG, eCommerce, Hyperlocalcommerce, F & B tech / aggregator Industry.
• Previous experience working with technology providers, delivery partners, channel / sales partners and marketing agencies.
• Understanding of technologies such as digital ecosystems, including platforms, cloud services, and payment solutions.
• Experience in a similar role within industries such as FMCG, eCommerce, Hyperlocal commerce, F & B tech / aggregator Industry.
• Previous experience working with technology providers, delivery partners, channel /sales partners and marketing agencies.
• Understanding of technologies such as digital ecosystems, including platforms, cloud services, and payment solutions.
What We Offer
What We Offer
• Competitive salary and performance pay.
• Opportunity to work with industry-leading partners.
• Career development and learning opportunities.
• Flexible work environment and collaborative culture.
This role is crucial for driving business growth and ensuring successful collaboration
within the company’s ecosystem.
Ideal candidates will have a blend of strategic thinking, relationship management, and
operational execution skills.
• Competitive salary and performance pay.
• Opportunity to work with industry-leading partners.
• Career development and learning opportunities.
• Flexible work environment and collaborative culture.
This role is crucial for driving business growth and ensuring successful collaboration within the company’s ecosystem.
Ideal candidates will have a blend of strategic thinking, relationship management, and operational execution skills.
If you’re eager to embark on an exciting new chapter in your career and believe this opportunity aligns with your aspirations, we’d love to hear from you. Please share your CV at hr@pathfinder.global mentioning the Position name in the subject line.
If you’re eager to embark on an exciting new chapter in your career and believe this opportunity aligns with your aspirations, we’d love to hear from you. Please share your CV at hr@pathfinder.global mentioning the Position name in the subject line.
We would love to hear from you.
We would love to hear from you.
We would love to
hear from you.
Feel free to reach out at:
Feel free to reach out at:
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