RetailGPT is a smartphone-based app that allows retailers to harness the insights of customer data to optimise processes, customer experience and profitability; it offers shoppers a seamless platform for personalised shopping, integrating retailer rewards and offers, while adapting to individual user habits to tailor product suggestions.

“RetailGPT serves as a dynamic tool for the entire retail sector. The platform empowers retailers to achieve unprecedented levels of personalisation and efficiency, ultimately driving their growth and success,” said Sadique Ahmed, CEO of Pathfinder Global.

“RetailGPT elevates retailers’ business potential through enhancing customer experiences with features like real-time personalised interaction and streamlined operations, all facilitated by conversational AI. It is our mission to support the retail community in navigating the complexities of today’s market dynamics with innovative solutions such as RetailGPT. We are committed to partnering with the retail industry to achieve a new standard of customer experience and operational excellence."

Unveiled at Dubai’s leading Food Business Forum earlier this month, where Pathfinder was the Phygital Retail Commerce Partner, RetailGPT's debut is heralded as a game-changer for the retail industry, including restaurants, grocery stores, and supermarkets.